Q: You said there was a problem with your vinyl supplier that were causing delayed shipping, is that issue fixed so that I can order my faces?

A: Yes, we are glad to say that the issues with our vinyl supplier have been remedied. We have gone to having 2 suppliers making identical products to make sure the supply of our gauge faces is always on a "in stock" basis. This was done to make sure that you will always get your product. With that said, we STRONGLY recommend that you never disassemble your gauges before receiving the ordered parts.

Q: I call but there is no answer?

A: First make sure that you are calling within business hours. We are very busy at times and all of the incoming phone calls go to my personal cell. Please remember I like you need down time too. I always try to call back everyone. If you no one has contacted you please feel free to call again. Occasionally call backs are missed. If you call with just a "This is XXXX, this is my number, call me, chances are high that call will not be returned. I have to know 1. what you are calling about, 2. your name (this is helpful when I call back), 3. Best time to reach you. If we do not know what you are calling about we can not possibly be prepared to return your call properly.

Q: Are your parts tested?

A: All of our electrical components are tested before they are made available for sale. On parts like CDI units these are checked with a known good running bike to verify as there is no test sequence for a CDI module.

Q: Are big parts like motors ok to pick up if I am in the area?

A: Definitely, we actually prefer that you make arrangements to pickup the motor. We will always help you load your parts if needed.

Q: When I am purchasing a motorcycle from you what will expect?

A: We do our best to make sure that a bike is completely inspected so that you know exactly what you are getting when you are purchasing it. A complete running bike from us will always has brand new plugs, the oil changed, and all of the needed adjustments where possible. When you come to pick up your bike we want you to know what you are getting in every way. No one is allowed to leave with second guesses on the condition of the bike they are buying from us.

Q: When I ordered a part from you the shipping was a little slow, what gives?

A: We are not perfect here. We do however try our best to make sure that parts do ship as fast as possible. On occasion things do get crossed. We do our best to make sure that no part waits longer than 2 days to ship to make sure you get your parts as fast as possible.